15JPPS-26-PR-0045
ServiceNow ELA BPA
JUSTICE, DEPARTMENT OF > OFFICES, BOARDS AND DIVISIONS > JMD-PROCUREMENT SERVICES STAFF
New
Rejected
Quick analysis
DOJ JMD issued a Special Notice of Intent to sole source a DOJ-wide ServiceNow Enterprise License Agreement (ELA) BPA to Carahsoft, citing FAR/GSAR authorities and DOJ class deviation.
Scope is OEM ServiceNow licenses and maintenance consolidation across ~15 DOJ components via GSA MAS; the notice states Carahsoft is the sole authorized GSA MAS distributor for ServiceNow.
Trace’s capabilities and past performance do not center on ServiceNow licensing or DOJ JMD; and the procurement pathway is effectively closed to non-Carahsoft vendors.
Given the explicit sole-source posture, lack of a solicitation, and Trace’s lack of OEM authorization, there is no viable competitive path. Recommendation: Reject.
Scope summary
- Provide ServiceNow brand software licenses and maintenance under a DOJ-wide Enterprise License Agreement (ELA) BPA.
- Transact via GSA MAS in accordance with FAR 8.401(b) and GSAR 538.7104 authorities.
- OEM/reseller authorization consistent with ServiceNow distribution model; notice identifies Carahsoft as the sole authorized GSA MAS distributor for DOJ.
- Ability to consolidate renewals across ~15 DOJ components; respond with capability statement by 2026-05-07 12:00 PM ET to inform potential competition.
Dimension scores
Total
- 7/100
Technical Fit
- 3/20
Requirement is OEM ServiceNow software licensing and maintenance consolidation (commodity software). Trace core strengths are SATCOM, CDS/NSA TI, MPE/coalition C2, edge compute, and IT O&M—not ServiceNow resale or ELA brokerage (company_profile). Per guidance, commodity software outside core lanes merits low fit (0–4).
Past Performance
- 2/20
No cited Trace past performance with DOJ JMD or ServiceNow ELAs. Trace past performance is primarily DoD (DISA, USAF, USSF, MDA) and SATCOM/IT O&M (company_profile). Minimal transferability to a ServiceNow licensing BPA.
Vehicles / Contract Access
- 0/10
Although Trace holds GSA MAS (company_profile), the notice limits competition to Carahsoft as the sole authorized GSA MAS distributor for ServiceNow at DOJ. Access is effectively restricted to a vendor-specific pathway Trace does not hold.
Competitive Position
- 0/15
Special Notice names Carahsoft for sole-source award; THIS IS NOT A REQUEST FOR QUOTES. This is a clear disqualifier for Trace with no evident teaming need or role.
Risk
- 1/15
Very high pursuit risk due to explicit sole-source intent and OEM/distributor authorization restriction. Any effort is unlikely to yield a bid opportunity.
Strategic Value
- 1/10
While DOJ JMD could be a new customer, the requirement is closed to Trace; negligible strategic leverage without an access path.
Compliance
- 0/10
Implied requirement is to be the authorized ServiceNow GSA MAS distributor for DOJ; the notice identifies Carahsoft as such. Company profile does not show Trace as a ServiceNow authorized reseller/distributor. Likely non-compliant with essential OEM authorization.
Concerns
- Explicit sole-source limitation to Carahsoft blocks competition.
- No solicitation (Special Notice only); government may proceed without competition despite responses.
- Commodity software licensing leaves little to no role for non-authorized vendors.
- Missing J&A/value details limit planning but do not change the access constraint.
Teaming opportunities
- Trace lacks ServiceNow OEM/GSA MAS distributor authorization indicated as required by the notice.
- No evident DOJ JMD licensing reseller relationship; would require Carahsoft partnership, which is unlikely to be necessary for a pure licensing BPA.
Competitive position
- None credible for Trace given sole-source to Carahsoft and commodity licensing scope.
Bid/No bid factors
- Special Notice states intent to sole source to Carahsoft for ServiceNow ELA BPA.
- THIS IS NOT A REQUEST FOR QUOTES; statements of interest only.
- Competition limited to items peculiar to one manufacturer and one MAS distributor.
- Deleted attachment indicates additional sole-source documentation not included in package.
Documents
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Deleted Attachments.txt
Deleted Attachments.txt
No current live SAM.gov attachment matches this stored row.
Summary
Lists one deleted attachment filename: 'SAM Notice of Intent to Sole Source for ServiceNow .pdf'. No substantive procurement content or the SAM notice itself is included in this file.
- Deleted attachment named: 'SAM Notice of Intent to Sole Source for ServiceNow .pdf' — indicates a documented intent to sole-source for ServiceNow or related product/service.
- Absence of the actual SAM notice or other attachments in this file — critical procurement details (justification, estimated value, POC, set-aside, vehicle, performance location, timelines) are not present here.
- Implication for Trace: potential single-source restriction to ServiceNow ecosystem (affects competitive position and vehicle/access assessments) but lacking confirmatory details in this file.
SAM Notice of Intent to Sole Source and Bundling of ServiceNow Requirements .pdf
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SAM Notice of Intent to Sole Source and Bundling of ServiceNow Requirements .pdf
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Summary
DOJ Justice Management Division Procurement Services Staff issued a Notice of Intent to sole source and bundle ServiceNow license and maintenance renewals into a single Enterprise License Agreement (ELA) Blanket Purchase Agreement (BPA), naming Carahsoft as the sole authorized GSA FSS MAS distributor. The notice cites NAICS 513210 and PSC 7A21, references Executive Orders and FAR/GSAR class deviations as justification, and requests emailed statements of interest to Marie.Jeanne.Headley@usdoj.gov by 2026-05-07 12:00PM EST; it is not a solicitation.
- Issuing agency: U.S. Department of Justice — Justice Management Division, Office of Acquisition Management, Procurement Services Staff.
- Proposed procurement: Bundle of ServiceNow licenses/maintenance into a single Enterprise License Agreement (ELA) BPA covering ~15 existing contract actions/components.
- Sole-source target: Carahsoft Technology Corporation identified as the sole authorized GSA FSS MAS distributor for ServiceNow products and services.
- NAICS / PSC: NAICS 513210 (Software Publishers); PSC 7A21 (IT and Telecom—Business Application Software, Perpetual License Software).
- Regulatory justification: Cites Executive Orders (EO 14240, EO 14275) and FAR/GSAR authorities (FAR 8.401(b); GSAR 538.7104-4 and GSAR 538.7104-3(b)(1)(ii)) for limiting competition and class deviation.
- Rationale: DOJ claims consolidation will reduce redundancy and two-tier reseller structure across 15 components.
- Response instructions/deadline: Email statements of interest only to Marie.Jeanne.Headley@usdoj.gov by Thursday, May 7, 2026 at 12:00PM EST; government may still decide to compete based on responses; telephonic inquiries discouraged.
- Competition status: Notice explicitly states THIS IS NOT A REQUEST FOR QUOTES and no solicitation will be issued at this time.
- Place of performance / deliverables: Implicit nationwide DOJ-wide ELA for ServiceNow licenses/maintenance across multiple components; no specific performance locations or clearance requirements stated.
- Teaming/entry cue: Government invites interested parties to submit capability statements for the limited purpose of deciding whether to conduct competition — potential opening for resellers or contractors to present capabilities despite stated sole source.
Technical details
Entry: sync
Review status: Up to date
Logical upstream opportunity: 19320
Notice lineage:
- fd3788d74d7a43779a35c760cf357973 (posted 2026-04-13) - current
- bef70960d8cf4e74b1731e9f7e235ce3
Last synced: 2026-04-21T15:04:21.525687+00:00
Last analyzed: 2026-04-21T15:05:43.542302+00:00
Latest package fingerprint: c62f8500923f1776c0f3f0071fa39341fa03de5e7a22442d39cc0972a0d7c704
Latest package notice: fd3788d74d7a43779a35c760cf357973
Latest package documents: 2
Recent package history- 2026-04-21T15:04:21.527902+00:00: fd3788d74d7a43779a35c760cf357973 with 2 docs
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